Overview
High IQ sends push notifications to keep you informed about your cannabis tracking activity, report completions, restock reminders, and app updates. You have full control over which notifications you receive and can adjust your preferences at any time.Notification Types
High IQ offers several categories of push notifications:| Category | Examples | Default |
|---|---|---|
| Stash Alerts | Low stock warnings, restock reminders, expiration notices | On |
| Reports | Report generation complete, new insights available | On |
| Recommendations | New strain suggestions based on your preferences | On |
| Achievements | Badge earned, milestone reached, streak updates | On |
| App Updates | New features, important announcements, version updates | On |
| Weekly Digest | Summary of your weekly activity and stats | Off |
Notification categories and defaults may change as new features are added. You can always review and adjust your preferences in the app.
Managing Notification Preferences
In the App
Tap Notifications
In the settings list, tap Notifications. This opens the notification preferences screen.
Toggle Categories
Each notification category has an on/off toggle. Turn individual categories on or off based on what you want to receive.
At the System Level
Push notifications also require permission at the iOS system level. If you have denied notification permission for High IQ entirely, no notifications will be delivered regardless of in-app settings.Configure Permissions
Ensure Allow Notifications is turned on. You can also configure:
- Lock Screen — Show on the lock screen
- Notification Center — Show in the notification pull-down
- Banners — Show banner alerts at the top of the screen
- Sounds — Play a sound when a notification arrives
- Badges — Show the red badge count on the app icon
Notification Details
Stash Alerts
Stash alerts help you stay on top of your cannabis inventory:- Low Stock Warning — Triggered when a stash item drops below a configurable threshold
- Restock Reminder — Based on your consumption velocity (tracked in Stats), High IQ predicts when you will run out and reminds you in advance
- Expiration Notice — If you have entered an expiration date for a product, you will be notified before it expires
Restock predictions improve over time as High IQ learns your consumption patterns. The more sessions you log, the more accurate the predictions become.
Reports
Report notifications let you know when AI-generated content is ready:- Report Complete — Sent when a streaming report finishes generating
- New Insights — Sent when High IQ identifies a noteworthy pattern in your data (e.g., a spending trend or preferred terpene)
Recommendations
Recommendation notifications surface strains you might enjoy:- Personalized Picks — Strains selected based on your stash, ratings, and consumption history
- New Arrivals — Recently added strains that match your preferences
- Similar to Favorites — Strains with similar terpene profiles to ones you have rated highly
Achievements
Achievement notifications celebrate your progress:- Badge Earned — You have unlocked a new badge (Common, Rare, Epic, or Legendary)
- Milestone Reached — You have hit a tracking milestone (e.g., 50 strains tried, 100 sessions logged)
- Streak Update — Your logging streak status (maintained or at risk)
App Updates
App update notifications keep you informed about the platform:- New Feature — A significant new feature has been released
- Important Announcement — Service updates or policy changes
- Version Available — A new version of the app is available in the App Store
Quiet Hours
High IQ respects your time by not sending notifications during late night hours:- Default quiet hours: 10:00 PM - 8:00 AM (local time)
- Notifications generated during quiet hours are delivered when quiet hours end
- Critical system notifications (e.g., security alerts) may override quiet hours
Quiet hours are based on your device’s local time zone setting. If you travel across time zones, the hours adjust automatically.
Disabling All Notifications
If you want to stop all High IQ notifications: Option 1: In the App- Go to Profile > Notifications and toggle off every category
- Go to iOS Settings > High IQ > Notifications and turn off Allow Notifications
Troubleshooting
I'm not receiving any notifications
I'm not receiving any notifications
- Check iOS Settings > High IQ > Notifications — make sure Allow Notifications is on
- Check the in-app notification preferences — make sure the relevant categories are enabled
- Check if Focus or Do Not Disturb mode is active on your device
- Make sure you have a stable internet connection — notifications require connectivity
- Try signing out and signing back in to refresh the notification token
I'm getting too many notifications
I'm getting too many notifications
Go to Profile > Notifications and turn off categories you do not need. Recommendations and achievements are the most frequent categories; turning these off significantly reduces notification volume.
Notifications are delayed
Notifications are delayed
Push notification delivery is handled by Apple’s Push Notification Service (APNs). Minor delays (a few seconds to a few minutes) are normal. Extended delays may be caused by poor connectivity, Low Power Mode, or iOS background app restrictions.
Badge count is wrong
Badge count is wrong
The red badge count on the app icon may occasionally become out of sync. Opening the app clears and recalculates the badge count. If it persists, try force-quitting and reopening the app.
Related Articles
- Managing Profile — Edit your account settings and preferences
- Data & Privacy — How notification data is handled
- Stats Dashboard — Consumption velocity and restock predictions
- App Performance — Troubleshoot general app issues