Overview
High IQ is built with privacy as a core principle. We collect only the data necessary to provide the app’s features, we do not sell your personal information, and we give you full control over your data. This page explains exactly what we collect, how it is used, where it is stored, and what rights you have.
What Data We Collect
Account Data
When you sign in with Apple or Google, the following is stored through our authentication provider (Clerk):
| Data | Purpose | Stored By |
|---|
| Name | Display in the app | Clerk |
| Email address | Account identification | Clerk |
| Profile photo | Avatar display (optional) | Clerk |
| Authentication tokens | Secure session management | Clerk |
If you use Sign in with Apple and choose to hide your email, we only receive Apple’s private relay address. We never see your real email.
User Data
The following data is created by you through normal app usage and stored in our real-time database (Convex):
| Data | Examples | Purpose |
|---|
| Stash items | Strain name, quantity, price, dispensary, rating | Inventory tracking |
| Orders | Purchase history, receipts | Spending analytics |
| Favorites | Bookmarked strains | Quick access |
| Session logs | Consumption date, method, effects noted | Pattern tracking |
| Reports | AI-generated consumption analysis | Insights |
| Dispensary data | Saved dispensary locations | Location tracking |
| Preferences | Theme, units, notification settings | App personalization |
Scanner Data
When you use the AI label scanner, the following applies:
- Images are NOT stored. Captured label images are sent to the AI model for analysis and are immediately discarded after processing. They are not saved to our servers or any third-party storage.
- Extracted data IS stored. The text data extracted from the scan (terpene values, THC/CBD percentages, strain name) is saved to enable your scan history and analytics.
- IP addresses are hashed. For rate limiting and abuse prevention, your IP address is converted to an irreversible SHA-256 hash. The original IP is never stored.
Analytics Data
We collect anonymized, aggregated analytics to improve the app:
- Screen views and navigation patterns (no personal identifiers)
- Feature usage frequency (e.g., how often the scanner is used)
- Error reports and crash data (via Sentry, with minimal context)
- App performance metrics
Analytics data is anonymized — it cannot be traced back to individual users. We use it solely to identify bugs, improve performance, and understand which features are most valuable.
How Your Data Is Used
Your data is used exclusively to provide and improve the High IQ experience:
| Use | Description |
|---|
| App functionality | Displaying your stash, generating reports, showing stats |
| AI features | Generating personalized recommendations and reports based on your data |
| Search and discovery | Improving strain search relevance (aggregated, not personal) |
| Bug fixes | Crash reports help us identify and fix issues |
| Product improvement | Aggregated usage patterns guide feature development |
What We Do NOT Do
- We do not sell your personal data to third parties
- We do not share your data with advertisers
- We do not use your data for targeted advertising
- We do not share individual consumption data with anyone
- We do not store your label scanner images
Where Your Data Is Stored
High IQ uses industry-standard infrastructure providers:
| Service | Data | Location | Encryption |
|---|
| Clerk | Authentication, account | US (AWS) | AES-256 at rest, TLS in transit |
| Convex | User data (stash, orders, reports) | US | AES-256 at rest, TLS in transit |
| Supabase | Strain database, scan analytics | US (AWS) | AES-256 at rest, TLS in transit |
| Vercel | API hosting (stateless) | Global edge | TLS in transit |
| Sentry | Error/crash reports | US | TLS in transit |
All data transmission between the app and our servers uses TLS 1.2+ encryption.
Your Rights
You have full control over your data:
- Access — You can view all your data within the app at any time
- Export — You can export your stash, orders, and reports
- Correction — You can edit your profile and stash data directly in the app
- Deletion — You can delete your account, which removes all personal data
- Portability — Exported data is provided in standard formats (CSV/JSON)
Third-Party Services
High IQ integrates with the following third-party services, each with their own privacy policies:
| Service | Purpose | Their Privacy Policy |
|---|
| Clerk | Authentication | clerk.com/privacy |
| Convex | Real-time database | convex.dev/privacy |
| Google (Gemini) | AI label scanning | ai.google/privacy |
| Sentry | Error tracking | sentry.io/privacy |
Data Retention
- Active accounts: Data is retained as long as your account is active
- Deleted accounts: All personal data is permanently removed within 30 days of account deletion
- Scanner images: Never retained — processed in memory and discarded immediately
- Crash reports: Retained for 90 days, then automatically purged
If you have questions about your data or privacy, or need to make a formal data request:
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