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Overview

High IQ is built with privacy as a core principle. We collect only the data necessary to provide the app’s features, we do not sell your personal information, and we give you full control over your data. This page explains exactly what we collect, how it is used, where it is stored, and what rights you have.

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What Data We Collect

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Account Data

When you sign in with Apple or Google, the following is stored through our authentication provider (Clerk):
If you use Sign in with Apple and choose to hide your email, we only receive Apple’s private relay address. We never see your real email.

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User Data

The following data is created by you through normal app usage and stored in our real-time database (Convex):

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Scanner Data

When you use the AI label scanner, the following applies:
  • Images are NOT stored. Captured label images are sent to the AI model for analysis and are immediately discarded after processing. They are not saved to our servers or any third-party storage.
  • Extracted data IS stored. The text data extracted from the scan (terpene values, THC/CBD percentages, strain name) is saved to enable your scan history and analytics.
  • IP addresses are hashed. For rate limiting and abuse prevention, your IP address is converted to an irreversible SHA-256 hash. The original IP is never stored.

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Analytics Data

We collect anonymized, aggregated analytics to improve the app:
  • Screen views and navigation patterns (no personal identifiers)
  • Feature usage frequency (e.g., how often the scanner is used)
  • Error reports and crash data (via Sentry, with minimal context)
  • App performance metrics
Analytics data is anonymized — it cannot be traced back to individual users. We use it solely to identify bugs, improve performance, and understand which features are most valuable.

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How Your Data Is Used

Your data is used exclusively to provide and improve the High IQ experience:

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What We Do NOT Do

  • We do not sell your personal data to third parties
  • We do not share your data with advertisers
  • We do not use your data for targeted advertising
  • We do not share individual consumption data with anyone
  • We do not store your label scanner images

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Where Your Data Is Stored

High IQ uses industry-standard infrastructure providers: All data transmission between the app and our servers uses TLS 1.2+ encryption.

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Your Rights

You have full control over your data:

Export Your Data

Download a copy of all your personal data at any time.

Delete Your Account

Permanently delete your account and all associated data.
  • Access — You can view all your data within the app at any time
  • Export — You can export your stash, orders, and reports
  • Correction — You can edit your profile and stash data directly in the app
  • Deletion — You can delete your account, which removes all personal data
  • Portability — Exported data is provided in standard formats (CSV/JSON)

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Third-Party Services

High IQ integrates with the following third-party services, each with their own privacy policies:

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Data Retention

  • Active accounts: Data is retained as long as your account is active
  • Deleted accounts: All personal data is permanently removed within 30 days of account deletion
  • Scanner images: Never retained — processed in memory and discarded immediately
  • Crash reports: Retained for 90 days, then automatically purged

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Contact Us About Privacy

If you have questions about your data or privacy, or need to make a formal data request: